Introduction
At Home Pro Pools, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, and protect the information you provide when interacting with our website or services.
Information Collection
- Personal Information: We collect personal information such as your name, email address, phone number, and physical address when you contact us, request information, or engage in transactions with us.
- Non-Personal Information: We also collect non-personal information, such as your IP address, browser type, and operating system, to improve our website’s functionality and user experience.
- Photographs and Virtual Reality Data: If you choose to send photographs of your yard or participate in virtual reality experiences, we may collect and use this data to assist with pool selection and installation planning.
Use of Information
- Customer Service: Your personal information is used to respond to your inquiries, facilitate transactions, and provide customer support.
- Marketing and Promotions: We may use your contact information to send you newsletters, promotions, or updates about our products and services. You can opt-out of these communications at any time.
- Improvement of Services: Non-personal data helps us analyze website traffic and improve our services.
Data Protection
- Security Measures: We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
- Data Retention: We retain your information for as long as necessary to fulfill the purposes outlined above or as required by law.
Sharing Information
- Third-Party Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as installation contractors or financing partners.
- Legal Requirements: We may disclose your information if required by law or to protect our rights.
Your Rights
- Access and Correction: You have the right to access and correct your personal information. Please contact us if you wish to do so.
- Opt-Out: You can opt-out of receiving marketing communications by following the instructions in our emails or contacting us directly.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and we encourage you to review this policy periodically for updates.
Contact Us
If you have any questions or concerns about this Privacy Policy, please do not hesitate to contact us:
- Address: Home Pro Pools, 3271 N. Main St., Joplin, MO 64801
- Phone: (417) 782-2442
- Email: [email protected]
Thank you for trusting Home Pro Pools with your personal information. We are committed to protecting your privacy and ensuring a secure experience with our services.